Hotlines & Helpful Links

ASK MOVA.org is not a crisis service. If you are in immediate danger, call 911. ASK MOVA.org is open only during routine business hours (Monday - Friday, 9:00 AM-5:00 PM). MOVA will respond to electronic messages within 24 hours of a regular business day. If you need immediate counseling support, you can call the National Disaster Distress Helpline 1-800-985-5990 or text TalkWithUs to 66746. Or you may use the MOVA Find Help Near You to locate a Massachusetts-based crisis counseling service.

If you are experiencing difficulty in the wake of a crime or are feeling overwhelmed it may help to find specialized crime-related resources. It is normal for crime victims to confront many new and urgent needs in the hours, weeks, and even months after a crime.

The SafeLink number is (877) 785-2020. If you are hearing-impaired, please call the SafeLink TTY number (877) 521-2601. SafeLink is the Massachusetts statewide 24/7 toll-free domestic violence hotline. SafeLink’s state-of-the-art technology allows the advocate answering your call to keep you on the line while you are being connected to a shelter program in your area. Callers who are in danger get help with a single call. It is okay to call SafeLink if you just need to talk about your situation – you do not need to be looking for a shelter space.

Federal Crisis Hotline

If you need immediate support you can call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor at the National Disaster Distress helpline. The toll-free, multilingual, and confidential crisis support service is available to all U.S. residents.

Disabled Persons Protection Commission, http://www.mass.gov/dppc/abuse-report/how-to-file-a-report-of-abuse-or-neglect.html or call 800-426-9009. The TTY number is 888-822-0350

Department of Children and Families, http://www.mass.gov/eohhs/gov/departments/dcf/child-abuse-neglect/reporting-abuse.html or call the Child at Risk Hotline Child-At-Risk Hotline 800-792-5200.

Office of Elder Affairs, http://www.mass.gov/elders/service-orgs-advocates/protective-services-program.html or call the Elder Abuse Hotline 800-922-2275.

Massachusetts Rape Crisis Centers and Hotlines listing can be found at http://www.mass.gov/eohhs/gov/departments/dph/programs/community-health/dvip/violence/rape-crisis-centers.html

Jane Doe, Inc., the statewide coalition of sexual and domestic violence programs. http://www.janedoe.org

Massachusetts Children's Alliance (MACA), the statewide membership organization of Children's Advocacy Centers, http://www.machildrensalliance.org/

Fenway Health's Violence Recovery Program for information and support for LGBT victims, http://fenwayhealth.org/care/behavioral-health/vrp/

The Network/LaRed for information and services LGBTQ victims, http://tnlr.org/English/

Massachusetts District Attorney's Association, http://www.mass.gov/mdaa

Office of the Attorney General, http://www.mass.gov/ag

If this is not an emergency and to locate free services near you, use our Find Help Near You service or call MOVA Monday through Friday from 9AM-5PM at (844)-878-MOVA (6682).